Point of contact for TreeLocate business partners, optimising sales by answering queries, offering advice and introducing new products and promotions. Articulate communication both written and verbal for telesales and face to face contact. Building relationships with key customers, and coordinating customer visits to TL showroom.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work:

• Sales Order Processing (SOP) (including quotes, orders & stock enquiries over email, phone & webstore).
• Sales negotiations with new and potential customers, targeting from research in the industry.
• Proactive follow-up to new and lead customers (i.e. what was your experience, are you aware of webstore, USPs, etc.)
• Utilise Power BI Reporting to obtain historical sales data to identify lapsed customers for re-engagement, working closely with Sales Analysis for targeting key customers with telephone calls, visits and marketing campaigns.
• Customer relationship development (including existing, new, large and smaller customers, both remote and onsite)
• Promote our pioneering product & expertise, using our identified USPs and experience.
• Planning and merchandising exhibition stands and undertaking off-site sales activities which will include being out on the road visiting customers.
• Contribute to the marketing plan and commercial calendar identifying activities to act on.
• General office duties (including telephone and email communications).
• Update SAP with new and amended
• Business Partner master data (i.e. contact details, addresses, etc.)

Requirements:

• GCSE or equivalent English (Grade 4) essential
• GCSE or equivalent Maths (Grade 4) essential
• Administrative skills
• Analytical skills
• Attention to detail
• Communication skills
• Customer care skills
• IT skills
• Organisation skills
• Presentation skills
• Team working

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Summary:

Annual Wage – £20,800

Location – Belford

Working week – Monday – Friday, 8am – 5pm 40 hours a week

Expected duration – 18 months