We have an opportunity with to join a Training division as we continue to expand the team. In this role, you will offer full administrative support to the apprenticeship start process, ensuring a high level of service is provided to colleagues, external partners, employers and candidates.

The role responsibilities:

• Supporting to ensure the smooth sign up of apprentices, liaising with employers and candidates to maintain a robust and compliant process.
• Gathering required information and completing employer agreements with accuracy.
• Compliance checking all relevant forms, approving and saving once complete.
• Dealing swiftly with any queries to ensure process timescales can be met.
• Accurately updating internal management information system with candidate and employer information.
• Handling training applications and assisting where required with candidate registration.
• Ensuring all candidates have relevant qualification and identification documents to start work.
• Communicating with employers and candidates in a clear and professional manner.
• Liaising with apprenticeship and pastoral team to arrange enrolment to the apprenticeship programme.
• Preparing sign up paperwork, inputting all previously held information.
• Ensuring digital apprenticeship account kept up to date
• Supporting employers with queries regarding their own digital apprenticeship account.
• Keeping up to date with changes to funding rules.
• Directing general email enquiries regarding vacant positions and training courses to the relevant person.
• Providing administrative support for engagement and networking events.
• Monitoring email enquiries, applications, and responses from candidates.
• Contributing to apprenticeship sign-ups and initial assessments when required.
• Contributing to apprenticeship functional skills invigilation when required.
• Increasing the profile of Zenith Training.
• Contributing information for website, blog, and social media.

The person we’re looking for:

• Must have strong organisational and time management skills.
• Be able to motivate self and demonstrate effective team working skills.
• Excellent attention to detail.
• IT skills, proficient in the use of MS Office packages.
• An excellent communicator with a professional manner.
• Be able to build strong working relationships.