In the competitive landscape of contact centre recruitment, the candidate experience has emerged as a critical factor influencing an organisation’s ability to attract and retain top talent. As we navigate 2025, understanding and optimising this experience is no longer optional—it’s essential. The Importance of Candidate Experience The candidate experience encompasses every interaction a potential employee...Continue Reading

The logistics and warehousing sector in the North East of England is undergoing significant transformation, driven by substantial infrastructure investments and evolving market demands. Nevertheless, this growth brings challenges, particularly in workforce development. In this blog, we explore how the sector is adapting to these changes and highlight what’s being done to build a skilled,...Continue Reading

As we mark Mental Health Awareness Week, it’s an important reminder to shine a spotlight on the growing mental health challenges facing employees across the UK. While conversations around mental wellbeing are thankfully becoming more open, the statistics remain stark, and employers must take meaningful action. At Zenith, we work closely with employers and individuals...Continue Reading

Attracting the right candidate is becoming increasingly challenging. If you’re struggling to hire skilled professionals, it may not be your job vacancies that are the issue, the problem could lie in your employer brand. A strong employer brand helps businesses stand out, engage top talent, and reduce hiring costs. But what exactly does it mean,...Continue Reading

The benefits of a diverse workforce extend beyond the social and ethical realms, they have a direct, positive impact on business outcomes. Businesses that intentionally prioritise diversity and inclusion (D&I) in their hiring strategies are not only attracting top talent but also driving innovation, improving decision-making, and strengthening team dynamics. Embracing a culture of inclusion...Continue Reading

As the logistics and warehousing sector continues to expand across the North East, employers are facing a persistent challenge: attracting and retaining the right talent. It’s a pressure point that has grown sharper in recent years, driven by surging e-commerce activity, supply chain disruptions, and demographic shifts within the workforce. In this blog, we’ll explore...Continue Reading

LinkedIn has become a vital tool for job seekers, offering an opportunity to showcase your professional experience, expand your network, and connect with potential employers. Optimising your LinkedIn profile and using the platform effectively can help you stand out in a competitive job market. Below are key strategies to help you maximise LinkedIn’s potential as...Continue Reading

International Women’s Day (IWD), observed annually on March 8th, is a global celebration of women’s social, economic, cultural, and political achievements. It also serves as a powerful call to action for accelerating gender equality. Across the United Kingdom, this day is marked by events, campaigns, and initiatives that honour the invaluable contributions of women and...Continue Reading

In today’s job market, it’s easy to focus on technical skills, what you know and how well you can do the job. However, soft skills, those personal qualities that help us communicate, collaborate, and navigate challenges, are just as important. Whether you’re a fresh graduate or a seasoned professional, your ability to showcase these intangible...Continue Reading

In the world of recruitment, it may seem like the battle for top talent is becoming fiercer by the day. Gone are the days when salary was the sole deciding factor for candidates evaluating job offers. Today’s workforce is seeking more than just a paycheck; they’re looking for roles that align with their values, offer...Continue Reading